State Farm® Insurance Agent Kelly Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ricky Brenton
March 28, 2025
5
out of
5
rating by Ricky Brenton
"Kelly Richards has a nice group of competent agents and does her best to help you when you are in need. Ricky"
We responded:
"Thank you, Ricky, for your kind words and the perfect rating! We're thrilled to hear that you find our team competent and helpful. We're always here to assist you whenever you need us."
Jake Tuyls
March 27, 2025
5
out of
5
rating by Jake Tuyls
"Veronica and Erin did an amazing job and made insuring my new vehicle a pain-free process."
We responded:
"Thank you, Jake, for your kind words! We're thrilled to hear that Veronica and Erin made the process smooth and easy for you. We appreciate your trust in us and look forward to assisting you in the future."
Bob Perkins
March 26, 2025
5
out of
5
rating by Bob Perkins
"Lauren Gomez made the process of registering my car in Florida very easy. Whe was very professional, well-versed in insurance needs and a pleasure to work with!"
We responded:
"Thank you, Bob, for your fantastic feedback! We're delighted to know that Lauren made your car registration process in Florida seamless and enjoyable. We appreciate your trust in us and look forward to helping you with any future insurance needs."
Rich Etzkorn
March 25, 2025
5
out of
5
rating by Rich Etzkorn
"Just moved to Naples. Kevin Craig in this office is excellent!"
We responded:
"Thank you, Rich, for your kind words and for choosing our office in Naples! We're thrilled to hear that Kevin has made a positive impression. If you need any assistance as you settle in, feel free to reach out."
Thomas Youts
March 24, 2025
5
out of
5
rating by Thomas Youts
"I had been over paying for car insurance and their agent got me and my fiance great deal on car and life insurance. Thanks Kevin!"
We responded:
"Thank you, Thomas, for sharing your experience! We're thrilled to hear that Kevin was able to help you and your fiancé find a great deal on your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
Julie Becerra
March 24, 2025
5
out of
5
rating by Julie Becerra
"Always efficient and pleasant. Glad I found this office."
We responded:
"Thanks so much Julie! We are also glad to be able to work with you!- Kelly"
Martha Susana Manrique Tabja
March 21, 2025
5
out of
5
rating by Martha Susana Manrique Tabja
"Veronica assisted me, understood my needs perfectly., gave me best solution, fast and easy!!"
We responded:
"Hi Martha! Thank you for this 5 star review :). We are glad to have provided you with fast and easy service! - Kelly"
Ronda K
March 20, 2025
5
out of
5
rating by Ronda K
"Daisy and other staff have all been top notch and extremely helpful! I called a few insurance companies, no one else was as nice, as informative and helpful!"
We responded:
"Ronda, we’re thrilled to hear that you had such a positive experience with our team! We pride ourselves on working together to provide outstanding service, and we appreciate your support! Thanks for choosin "
Eddy Brioso
March 20, 2025
5
out of
5
rating by Eddy Brioso
"Even though I never bought insurance from this company, I have to say that Daisy Nino took care of me like a champ I had to recommend this company to anyone !! The reason adding my insurance is because I had to stay where I For another six months . She was awesome"
We responded:
"We appreciate you, Eddy! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
Alexis Michel Angelo
March 20, 2025
5
out of
5
rating by Alexis Michel Angelo
"Erin is exceptional! Kelly is amazing! The entire team is magnificent! Truly appreciate each of them! The best of the best! They are professional, excellent, caring, above and beyond customer service! Very Happy with Kelly Richards State Farm, you will be too!"
We responded:
"Hi Alexis, thank you for your amazing review! We're delighted to hear about your positive experience with Erin, Kelly, and our team. Your support inspires us to keep delivering great service. If you need anything else, feel free to reach out. We look forward to serving you again!"
Lorena Laines
March 18, 2025
5
out of
5
rating by Lorena Laines
"Soy cliente de State farm desde hace muchos años. La oficina de Kelly Richards siempre me han atendido con mucha amabilidad, eficiencia y siempre asegurándose que reciba el mejor servicio. Gracias Verónica por tu ayuda en mi nueva póliza de seguro de auto."
We responded:
"Gracias, Lorena, por tus amables palabras y por confiar en nosotros. Nos alegra que Verónica te haya asistido con tu nueva póliza de auto. Estamos aquí para ayudarte siempre. Saludos."
Mark
March 17, 2025
5
out of
5
rating by Mark
"Outstanding outfit. Kevin Craig is my agent and he provides excellent customer service. He is extremely knowledgable and always super responsive. I highly recommend him."
We responded:
"Hi Mark, thank you so much for this great review and your comments about our associate, Kevin. We appreciate your business! - Kelly"
William Ownbey
March 7, 2025
5
out of
5
rating by William Ownbey
"I recently changed from another company to Kelly Richards State Farm office. Kevin handled everything with such ease it was amazing especially in today’s time. I was slow to change but once I did the rate was less than expected. Great job Kevin and staff in the office!"
We responded:
"Thank you, William, for your fantastic review! We’re delighted to hear about your positive experience with Kevin and our team. It’s wonderful to know we surpassed your expectations. We truly appreciate your trust in us and look forward to serving you again in the future."
Marios Karayannis
March 7, 2025
5
out of
5
rating by Marios Karayannis
"We live in Illinois and needed to secure auto insurance for a vehicle we were purchasing for our second home in Florida (literally while we were at the auto dealer). It took us less than 15 minutes on the phone to get a fair quote, obtain the insurance we needed and have a policy in place. The office has also followed up to make sure everything was in place and to our satisfaction. I would highly recommend this office for anyone's insurance needs."
We responded:
"Thank you, Marios, for your fantastic review and recommendation! We're delighted to know that our team was able to assist you effectively with your auto insurance needs in Florida. Your satisfaction is our top priority, and we truly appreciate your trust in us."
Luis Acosta
January 31, 2025
5
out of
5
rating by Luis Acosta
"Daisy was wonderful to work with and very honest!"
We responded:
"Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that Daisy provided you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."
Cesar Plata
January 31, 2025
5
out of
5
rating by Cesar Plata
"Lauren Gomez she is an excellent agent and help us with all our inquiries.🙂"
We responded:
"Cesar- thank you for your review and comments about our associate, Lauren! We sincerely appreciate your business! - Kelly"
Scott Brennan
January 14, 2025
5
out of
5
rating by Scott Brennan
"I moved my auto policy to Kelly Richards, State Farm. Lauren Gomez was very helpful and friendly. She answered all my questions and concerns and moving my policy over. She was very patient and detailed and explaining everything to me .Highly recommended."
We responded:
"Scott, we appreciate you for taking the time to share your positive experience with our associate, Lauren. We are delighted to hear she helped you with your car insurance and provided the exceptional service you deserve! Your recommendation means so much to us. - Kelly"
Jeffrey Alty
December 20, 2024
5
out of
5
rating by Jeffrey Alty
"I worked with Kevin at Kelly Richards State farm insurance agency. He saved me money on my monthly payment and provided significantly better coverage. I highly recommend this team to anyone."
We responded:
"Great news Jeffrey! Getting great coverage is so important but even better when we save you money! Thanks for the recommendation and the shout out to our team member, Kevin. - Kelly"
Richard Rubin
December 12, 2024
5
out of
5
rating by Richard Rubin
"I had been literally abandoned by Farmers who is no longer providing homeowners insurance in Florida. The prior agent I dealt with for a few years (my wife and I are very loyal and easy to deal with types) offered no assistance with obtaining replacement coverage and this caused me to embark upon the most frustrating process. I came close to dealing with one of several faceless providers. Luckily, I stumbled upon Kevin Craig who works for The Kelly Richard’s Agency, a State Farm neighborhood operation. They are located conveniently in the Logan Landings shopping center where Logan Boulevard meets Immokalee Road (Sprouts is the anchor tenant). What a friendly, professional and accommodating business this is and Kevin exemplifies this. He saved us a considerable amount of money for better coverage by bundling our home and auto policy (was with Allstate). He even took the time to phone Farners with me to make sure that I could avoid them taking the next annual premium from our checking account. He pointed out that we are entitled to a month premium credit which will now be returned to us. He then emailed Allstate a copy of our coverage which they required before they could cancel the imminent automatic withdrawal by them from our checking account. I took this amount of time for this review because of how special he is and due to the enormous value and relief we feel!"
We responded:
"Richard, thank you so much for taking the time to leave us such a kind and genuine review. We're thrilled to hear about your positive experience with our team. It's our goal to provide exceptional service and peace of mind. We appreciate your trust and look forward to serving you and your wife's home and auto insurance for many years to come."
Dorian Mendez Quiton
December 11, 2024
5
out of
5
rating by Dorian Mendez Quiton
"Setting up my new auto policy was really easy! They were very polite, non-pushy and emphatic. Special shout out to Lauren Gomez!"
We responded:
"Hi Dorian! We are happy to have helped with your auto insurance and appreciate your business! Thank you for the shout out to Lauren :)- Kelly"
James Obremski
December 4, 2024
5
out of
5
rating by James Obremski
"This State Farm agency is very responsive, forthright, and most of all, highly competitive on their quotes, particularly when bundling home and auto policies. Very pleased working with Daisy, she's great!!"
We responded:
"James, thank you so much for your review and comments about working with daisy. We are happy we were able to help you with your home and auto insurance! Thank you so much for your business- Kelly"
Magnolia Gonzalez hidalgo
November 1, 2024
5
out of
5
rating by Magnolia Gonzalez hidalgo
"Excelente, la atención y profesionalidad."
We responded:
"Thank you, Magnolia, for your kind words!"
Stephanie Garrett
October 29, 2024
5
out of
5
rating by Stephanie Garrett
"Kevin saved us thousands on our homeowners, umbrella and auto insurance. His attention to detail and responsiveness made the process easy and seamless."
We responded:
"Stephanie, I am so glad we were able to save you so much money on your insurance needs. Thank you too for your comments about our agent, Kevin. Welcome aboard! - Kelly "
Erick Sonne
October 14, 2024
5
out of
5
rating by Erick Sonne
"Excellent service by Kevin. Made it very easy to transition and save."
We responded:
"Thank you, Erick, for your kind words! We're thrilled to hear that Kevin made your transition smooth and helped you save. Your satisfaction is our priority, and we appreciate your trust in our services."
Stig Berglund
October 8, 2024
5
out of
5
rating by Stig Berglund
"Erin is always very helpful and efficient."
We responded:
"Thank you for your kind words about Erin. We're thrilled to hear that she has been helpful and efficient in assisting you. Your satisfaction is our top priority, and we appreciate your feedback."