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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stig Berglund

Stig Berglund

October 8, 2024

5  out of  5
rating by Stig Berglund
"Erin is always very helpful and efficient."
We responded:
"Thank you for your kind words about Erin. We're thrilled to hear that she has been helpful and efficient in assisting you. Your satisfaction is our top priority, and we appreciate your feedback."
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Paul S

October 3, 2024

5  out of  5
rating by Paul S
"Knowledgeable, friendly, organized and thorough. Great communication and I was able to secure very competitive rates."
We responded:
"Paul, we are so happy you got both great rates and service! Thank you for your business. - Kelly"
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lizzy gonzalo

August 25, 2024

5  out of  5
rating by lizzy gonzalo
"Kevin is always very responsive and helpful. Very easy to find what you’re looking for and get answers to your questions."
We responded:
"Thank you, Lizzy, for your kind words about Kevin. We're delighted to hear that he has been responsive and helpful in addressing your needs. Your satisfaction is our priority, and we appreciate your positive feedback."
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Phoebee Jean-Jacques

August 14, 2024

5  out of  5
rating by Phoebee Jean-Jacques
"Kevin at Statefarm was incredibly efficient and professional in assisting me with switching my insurance. He made the process smooth and stress-free, explaining everything clearly and ensuring I got the best coverage for my needs. I highly recommend his services to anyone looking for top-notch customer support."
We responded:
"Thank you, Phoebee, for your kind words about Kevin. We're delighted to hear that he made your insurance switch smooth and stress-free. Your recommendation means a lot to us, and we appreciate your trust in our services."
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Bob Schweigert

July 17, 2024

5  out of  5
rating by Bob Schweigert
"I’m a relatively new account in the Kelly Richards State Farm Agency (however, i’ve been a State Farm insured for 55 years). I have been very impressed with the professionalism of Kelly and her entire staff, particularly Kevin Craig. Kevin and I have add to make numerous calls to my bank to get my insurance esgrow account squared away. He also had to make several calls to my payment plan folks to get that account corrected. As a long time insured and also a former employee of this company, I would highly recommend this Agency if you are in the market for a new insurance home."
We responded:
"Thank you, Bob, for your kind words and recommendation. We're thrilled to hear about your positive experience with Kelly, Kevin, and our team. Your satisfaction is our priority, and we appreciate your trust in us. Welcome to our agency!"
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Jeff Hons

June 27, 2024

5  out of  5
rating by Jeff Hons
"I'm giving 5 stars to State Farm due to Kevin Craig. Kevin is our agent and the best we have ever had. He is right on everything and is a pleasure to work with. He is a great communicator. Thanks Kevin"
We responded:
"Thank you for the kind words, Jeff! We are thrilled to hear about your positive experience with Kevin. We appreciate your feedback and look forward to continuing to provide excellent service."
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Jeffrey Lentz

June 21, 2024

5  out of  5
rating by Jeffrey Lentz
"Great service by Kelli and Kevin. Saved us on both our auto and home insurance. Nice people to work with."
We responded:
"Thank you for your kind words, Jeffrey! We're thrilled to hear that Kelli and Kevin were able to assist you with your auto and home insurance needs. We appreciate your feedback and look forward to continuing to provide great service."
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Ryan Stoumbaugh

May 10, 2024

5  out of  5
rating by Ryan Stoumbaugh
"Kevin was extremely helpful! Thank you!"
We responded:
"Thank you for your kind words, Ryan! We're glad Kevin was able to assist you."
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Jim McDonnell

April 19, 2024

5  out of  5
rating by Jim McDonnell
"Kevin was fantastic and met/exceeded all my needs"
We responded:
"Thank you for the kind words, Jim! We are thrilled to hear that Kevin provided exceptional service and met all your needs."
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Helen Bendyk

March 29, 2024

5  out of  5
rating by Helen Bendyk
"Lauren was very responsive, and knowledgeable. “ Piece of cake”!"
We responded:
"Thank you for your kind words, Helen! We're thrilled to hear that Lauren provided you with excellent service."
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Kathy Ryan

March 27, 2024

5  out of  5
rating by Kathy Ryan
"The agents in this office are extremely helpful, kind and courteous. Lauren was fantastic and answers all my questions."
We responded:
"Thank you for your kind words, Kathy! We're thrilled to hear about your positive experience with Lauren. Our team is dedicated to providing excellent service and answering all your questions. We appreciate your feedback!"
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Brooks Applegate

February 29, 2024

5  out of  5
rating by Brooks Applegate
"Erin and Daisy were quick, professional, and friendly in getting me a great rate on car insurance."
We responded:
"Thank you for your kind words, Brooks! We're glad Erin and Daisy were able to provide you with excellent service and a great rate on your auto insurance."
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David Schroeder

February 21, 2024

5  out of  5
rating by David Schroeder
"I contacted the Kelly Richards State Farm Agency on the recommendation of a friend to obtain a quote for a new homeowners policy. I'm very pleased I did. Lauren was extremely responsive and knowledgeable and helped me obtain the coverages I was seeking at rates significantly lower than quotes I received from other carriers. If you're looking for an insurance agency that treats you like a valued customer, I recommend Lauren and the Kelly Richards State Farm Agency."
We responded:
"Thank you for trusting Lauren with your insurance needs. We greatly appreciate your kind review!"
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Karl

February 21, 2024

5  out of  5
rating by Karl
"What a wonderful experience using Kelly Richards State Farm Agency. We were shopping our homeowners insurance and we were referred to this agency. Lauren Gomez took great care of us and I would highly recommend her for ALL your insurance needs!!"
We responded:
"Karl, thank you so much for your review and for your business! We are glad that we could help with your home insurance, and that Lauren gave you such good service! - Kelly"
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Tom Stefaniuk

February 20, 2024

5  out of  5
rating by Tom Stefaniuk
"I had a wonderful experience with this office. Hallie Richards was super courteous, pleasant, and helpful. Within one hour of the first text and then phone call I had switched to State Farm and cancelled my old insurance (Geico) and my six month premium (for even slightly more coverage) is now $270 less. Very happy with their service!"
We responded:
"Thank you for sharing your positive experience, Tom! Welcome to State Farm and our agency. We're glad Hallie provided excellent service and helped you save on your insurance premium."
Profile photo of ElizabethRoger Tsang

ElizabethRoger Tsang

January 25, 2024

5  out of  5
rating by ElizabethRoger Tsang
"Lauren Gomez is very proficient insurance agent, courteous and a joy to do business with. We appreciate the outstanding services you provided us in the past few days! Many thanks!"
We responded:
"Thank you, Elizabeth! We're thrilled to hear that Lauren provided you with outstanding service. We appreciate your kind words and look forward to serving you in the future."
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TONY TOUCH

January 23, 2024

5  out of  5
rating by TONY TOUCH
"I am so thankful for Daisy and Sergio that work with the State Farm team. For the first time in 25 years of having insurance coverage , I actually feel like I have a personal connection with two of the most knowledgeable and friendly staff members I have ever dealt with. I usually don’t leave reviews, but in this case, I thought I had to return the favor. Thank you very much For always being there, and having the time to answer all my questions. And thank you for the most affordable coverage in this horrific economy. You guys go above and beyond, and everyone needs to know about it!!!"
We responded:
"Thank you, Tony, for your kind words! We're thrilled to have Daisy and Sergio on our team, providing knowledgeable and friendly service. We appreciate your support throughout the years!!"
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Heidi Brady

January 19, 2024

5  out of  5
rating by Heidi Brady
"Always excellent service from every team member! Thank you!!"
We responded:
"Thank you, Heidi! We appreciate your kind words and are always here to provide excellent service."
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G M

January 17, 2024

5  out of  5
rating by G M
"I have had a very good experience working with this State Farm agency. Switched my auto insurance because the cost is better and I get more coverage..so hard to pass that up. Most of all, the agent Lauren Gomez, has been wonderful to work with. From the beginning, she spent the time & effort to make sure all the coverage was what we needed. The experience was such that I ended up setting up the three lines of Insurance. With all things considered, I highly recommend Lauren and this agency."
We responded:
"Thank you for your kind words! We're thrilled to hear that Lauren provided excellent service and helped you find the right coverage for all your needs. We appreciate your recommendation!"
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Mitch Lunn

January 3, 2024

5  out of  5
rating by Mitch Lunn
"Stopped into her office and she and her team are very helpful."
We responded:
"Thanks Mitch! It was great to meet you. We look forward to working with you again. - Kelly"
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Stu Tatik

January 2, 2024

5  out of  5
rating by Stu Tatik
"Excellent State Farm Agency - great response time- Kevin Craig & Daisy are extremely helpful -"
We responded:
"Stu, thank you so much for taking the time to leave a review! We are glad to hear you got such great service from Daisy and Kevin! - Kelly"
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David Iaconelli

December 25, 2023

5  out of  5
rating by David Iaconelli
"Everything was so easy and the staff is extremely professional."
We responded:
"Thank you David! We appreciate the opportunity to work with you! - Kelly"
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Ed Falcone

December 13, 2023

5  out of  5
rating by Ed Falcone
"Awesome and efficient service. Keep up the great work Daisy Nino!"
We responded:
"Hi Ed, thank you for your nice comments about our associate, Daisy. We appreciate your 5-star review of our service! - Kelly"
Profile photo of Taylor Mulligan

Taylor Mulligan

November 17, 2023

5  out of  5
rating by Taylor Mulligan
"Switching insurance companies has never been so easy! I saved a substantial amount of money and time by moving forward with State Farm (shout out to Kevin for making the process so easy). Once I decided to move forward, the process took less than 10 minutes and I was up and running with my new policy and had my old one cancelled. Highly recommend this company."
We responded:
"Taylor, we are so happy to be doing business with you! We know how important your time and money are so we are glad to have helped with both. Thank you for your compliment to Kevin and for your nice review- Kelly"
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Alejandro Rios

October 16, 2023

5  out of  5
rating by Alejandro Rios
"Today Saturday 14 I sold my vehicle gmc acadia ask to remove my vehicle and to take car of my changes and Sandy was able to help me so quickly I love the team very professional thank you sandy"
We responded:
"Alejandro, we are happy that you are happy, and we are so glad to work with you. Shakira is awesome for sure! Thanks for your review and note. Kelly"