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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jeff Harris

May 23, 2023

5  out of  5 rating by Jeff Harris
"I have been a State Farm customer for over 40 years and my parents before me were State Farm customers. I’ve had plenty of opportunities to work with different agents and agencies over the years. Never have I experienced service like this, 5 stars aren’t enough! I’m in the process of buying a condo and in need of homeowner’s insurance. Being from Illinois and unfamiliar with the difficulties of obtaining quality insurance in Florida I feel extremely lucky to be dealing with Kelly Richards State Farm. We have not yet closed and David continues to provide the most outstanding service I have ever experienced with an insurance agent. Jeff"


May 18, 2023

5  out of  5 rating by J C
"There’s a reason Kelly Richards’ team has so many great reviews. Her team is competent, timely and know their jobs. After Ian it’s hard to find affordable insurance (not doubled) which shows she’s not all about the money. She understands she is dealing with families who are getting screwed by higher, sometimes double, home insurance and higher inflation. My account representative was Lauren Gomez and every few days she would call me to let me know they found more discounts. She answered every email and called back every single time. She provided the type of customer service that is hard to find these days. There is no doubt in my mind she will one day have her own shop and keep climbing."

Adrian Gomez jr

May 13, 2023

5  out of  5 rating by Adrian Gomez jr
"amazing service and customer appreciation , lauren gomez is super awesome and very professional"

pedro pablo

April 22, 2023

1  out of  5 rating by pedro pablo
"I have bad experience, after several call the office I decided change another insurance agent"

german diaz

April 17, 2023

5  out of  5 rating by german diaz
"The best very professional"

Graciela Riesco

March 31, 2023

5  out of  5 rating by Graciela Riesco
"I have received great customer service since the very beginning. I recommend this Agency."

Virginia Darthes

March 29, 2023

5  out of  5 rating by Virginia Darthes
"Kelly and her Staff are always very supportive and also they are so kind. I definitely recommend this SF Agency !"

sandra lopez

March 29, 2023

5  out of  5 rating by sandra lopez
"“I strongly recommend this Agency if you are in south Florida . Service is excellent”"

Natalia Capellari

March 29, 2023

5  out of  5 rating by Natalia Capellari
"Kelly and her team are great. Very professional and always ready to deliver the best solutions and provide services very efficiently. I highly recommend this agency."

Paula Asis

March 21, 2023

5  out of  5 rating by Paula Asis
"Love Kelly Richards State Farm Agency. Best agency ever !!"

Angel Dennison

March 18, 2023

5  out of  5 rating by Angel Dennison
"Kevin was so helpful switching my issuance over to state farm and getting the policies that make sense for me. Thanks Kevin!"


March 18, 2023

5  out of  5 rating by Amalia
"I love this insurance agency because they have affordable options and discounts for students like me. If you are a new driver and under 25, I highly recommend this place as they will find the best deal for you!"

Héctor Aragona - Smurra SA Broker de Seguros

March 17, 2023

5  out of  5 rating by Héctor Aragona - Smurra SA Broker de Seguros
"Kelly and her team are the best! Anytime I call them, the treat me so well. They always try to find out what is the best option to me. Thank you so much!"


March 17, 2023

5  out of  5 rating by MERCEDES TIAGONCE
"I love this SF Agency. Their are “so customer oriented ”. I wish to have 10 stars to rate them."

Flor Alonso

March 15, 2023

5  out of  5 rating by Flor Alonso
"100% total quality ! Customer service beyond expectations"

Chantal Leclercq

March 15, 2023

5  out of  5 rating by Chantal Leclercq
"Excelent customer support, I Recomd this place"

Maricel Gonzalez

March 15, 2023

5  out of  5 rating by Maricel Gonzalez
"Great Agency. I totally recommend this place! Maricel Gonzale."

Alberto Macia

March 14, 2023

5  out of  5 rating by Alberto Macia
"I am a college student who is getting a car for my senior year and had the pleasure of working with Hallie Richards on my auto insurance. She was super helpful and informative and my experience could not have gone smoother!"

Andrew Harrell

March 14, 2023

5  out of  5 rating by Andrew Harrell
"Kelly and her team are amazing! They are always there to answer any questions I may have. Hallie has gladly helped me on many occasions. Thank you for everything!"

Judy and Dan Nolan

March 10, 2023

5  out of  5 rating by Judy and Dan Nolan
"I contacted this Agency online due to the liquidation of my current insurer. I promptly received a reply from Kevin Craig. He was very helpful in providing information on my options and in explaining the coverage available. He guided me through the process. I was pleasantly surprised by the premium and the coverage I obtained with his help. Everything was completed quickly and professionally."


March 3, 2023

5  out of  5 rating by ZTK-cultures
"Always very attentive and great customer service! Very knowledgeable. I highly recommend an amazing agency!!!!!!!!!"

Carlos Molinari

March 3, 2023

5  out of  5 rating by Carlos Molinari
"Very kind, professional and efficient. I needed to add my daughter as a new driver to my current policy and the process was very easy with them. They even provided options and advices on how to achieve lower rates. I definitively recommend this agent and her staff."

Danielle Benincasa

March 2, 2023

5  out of  5 rating by Danielle Benincasa
"Respectful, friendly, easy to reach and quick responses to inquiries!"

Mike Lenover

February 27, 2023

5  out of  5 rating by Mike Lenover
"Very professional and courteous. Just like in the State Farm TV ads!"

Terri Bartolotta

February 24, 2023

5  out of  5 rating by Terri Bartolotta
"I had such a great experience dealing with this agency! Fallon in particular was very helpful and spot on with any requests I had. Would definitely recommend!"