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State Farm® Insurance Agent Kelly Richards

4.9 out of 5 average rating (416 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Taylor Mulligan

November 17, 2023

5  out of  5 rating by Taylor Mulligan
"Switching insurance companies has never been so easy! I saved a substantial amount of money and time by moving forward with State Farm (shout out to Kevin for making the process so easy). Once I decided to move forward, the process took less than 10 minutes and I was up and running with my new policy and had my old one cancelled. Highly recommend this company."

Alejandro Rios

October 16, 2023

5  out of  5 rating by Alejandro Rios
"Today Saturday 14 I sold my vehicle gmc acadia ask to remove my vehicle and to take car of my changes and Sandy was able to help me so quickly I love the team very professional thank you sandy"


October 10, 2023

5  out of  5 rating by Elkarpo
"Great service, they really helped me to get the best deals"

Jose Avila

October 6, 2023

5  out of  5 rating by Jose Avila
"I used Kevin Craig as my agent and he was a pleasure to work with. Very professional."

Michael Wentworth

October 4, 2023

5  out of  5 rating by Michael Wentworth
"Great customer service Great people"

Vladlena Kozlova

October 3, 2023

5  out of  5 rating by Vladlena Kozlova
"Thank you very much, Hallie, for helping me bringing my car insurance rate down! Your suggestion is deeply appreciated! 🙏"

Zoya Volkova

October 3, 2023

5  out of  5 rating by Zoya Volkova
"Kelly Richards is amazing!!!!! A professional in his field!"


August 23, 2023

5  out of  5 rating by MLB
"Hallie did a great job in dicussing our insurance needs and options and ultimately providing us with the insurance we needed. We really appreciate her professionalism and attention to detail."

Bill Walter

August 17, 2023

5  out of  5 rating by Bill Walter
"Everyone has been professional, courteous and I would business again"

Mark Turowicz

July 9, 2023

5  out of  5 rating by Mark Turowicz
"As a first time State Farm client, I can’t say enough about the quality of service and professionalism of Kevin Craig, who guided us through the process of switching the insurance provider for our cars to State Farm. Consistently helpful and available to talk to - great service."

Caroll Espinoza

June 24, 2023

1  out of  5 rating by Caroll Espinoza
"Terrible atencion!! Desde que se fue Shakira, la atención en ese lugar cambió mucho, me han ocasionado más de un dolor de cabeza. No volveré a pedir servicio de seguro en ese lugar. En mi caso durante más de un mes cometieron error tras error. Pésimo servico."

Jeff Harris

May 23, 2023

5  out of  5 rating by Jeff Harris
"I have been a State Farm customer for over 40 years and my parents before me were State Farm customers. I’ve had plenty of opportunities to work with different agents and agencies over the years. Never have I experienced service like this, 5 stars aren’t enough! I’m in the process of buying a condo and in need of homeowner’s insurance. Being from Illinois and unfamiliar with the difficulties of obtaining quality insurance in Florida I feel extremely lucky to be dealing with Kelly Richards State Farm. We have not yet closed and David continues to provide the most outstanding service I have ever experienced with an insurance agent. Jeff"


May 18, 2023

5  out of  5 rating by J C
"There’s a reason Kelly Richards’ team has so many great reviews. Her team is competent, timely and know their jobs. After Ian it’s hard to find affordable insurance (not doubled) which shows she’s not all about the money. She understands she is dealing with families who are getting screwed by higher, sometimes double, home insurance and higher inflation. My account representative was Lauren Gomez and every few days she would call me to let me know they found more discounts. She answered every email and called back every single time. She provided the type of customer service that is hard to find these days. There is no doubt in my mind she will one day have her own shop and keep climbing."

Adrian Gomez jr

May 13, 2023

5  out of  5 rating by Adrian Gomez jr
"amazing service and customer appreciation , lauren gomez is super awesome and very professional"

pedro pablo

April 22, 2023

1  out of  5 rating by pedro pablo
"I have bad experience, after several call the office I decided change another insurance agent"

german diaz

April 17, 2023

5  out of  5 rating by german diaz
"The best very professional"

Graciela Riesco

March 31, 2023

5  out of  5 rating by Graciela Riesco
"I have received great customer service since the very beginning. I recommend this Agency."

Virginia Darthes

March 29, 2023

5  out of  5 rating by Virginia Darthes
"Kelly and her Staff are always very supportive and also they are so kind. I definitely recommend this SF Agency !"

sandra lopez

March 29, 2023

5  out of  5 rating by sandra lopez
"“I strongly recommend this Agency if you are in south Florida . Service is excellent”"

Natalia Capellari

March 29, 2023

5  out of  5 rating by Natalia Capellari
"Kelly and her team are great. Very professional and always ready to deliver the best solutions and provide services very efficiently. I highly recommend this agency."

Paula Asis

March 21, 2023

5  out of  5 rating by Paula Asis
"Love Kelly Richards State Farm Agency. Best agency ever !!"

Angel Dennison

March 18, 2023

5  out of  5 rating by Angel Dennison
"Kevin was so helpful switching my issuance over to state farm and getting the policies that make sense for me. Thanks Kevin!"


March 18, 2023

5  out of  5 rating by Amalia
"I love this insurance agency because they have affordable options and discounts for students like me. If you are a new driver and under 25, I highly recommend this place as they will find the best deal for you!"

Héctor Aragona - Smurra SA Broker de Seguros

March 17, 2023

5  out of  5 rating by Héctor Aragona - Smurra SA Broker de Seguros
"Kelly and her team are the best! Anytime I call them, the treat me so well. They always try to find out what is the best option to me. Thank you so much!"


March 17, 2023

5  out of  5 rating by MERCEDES TIAGONCE
"I love this SF Agency. Their are “so customer oriented ”. I wish to have 10 stars to rate them."