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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brooks Applegate

February 29, 2024

5  out of  5 rating by Brooks Applegate
"Erin and Daisy were quick, professional, and friendly in getting me a great rate on car insurance."
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David Schroeder

February 21, 2024

5  out of  5 rating by David Schroeder
"I contacted the Kelly Richards State Farm Agency on the recommendation of a friend to obtain a quote for a new homeowners policy. I'm very pleased I did. Lauren was extremely responsive and knowledgeable and helped me obtain the coverages I was seeking at rates significantly lower than quotes I received from other carriers. If you're looking for an insurance agency that treats you like a valued customer, I recommend Lauren and the Kelly Richards State Farm Agency."
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Karl

February 21, 2024

5  out of  5 rating by Karl
"What a wonderful experience using Kelly Richards State Farm Agency. We were shopping our homeowners insurance and we were referred to this agency. Lauren Gomez took great care of us and I would highly recommend her for ALL your insurance needs!!"
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Tom Stefaniuk

February 20, 2024

5  out of  5 rating by Tom Stefaniuk
"I had a wonderful experience with this office. Hallie Richards was super courteous, pleasant, and helpful. Within one hour of the first text and then phone call I had switched to State Farm and cancelled my old insurance (Geico) and my six month premium (for even slightly more coverage) is now $270 less. Very happy with their service!"
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ElizabethRoger Tsang

January 25, 2024

5  out of  5 rating by ElizabethRoger Tsang
"Lauren Gomez is very proficient insurance agent, courteous and a joy to do business with. We appreciate the outstanding services you provided us in the past few days! Many thanks!"
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TONY TOUCH

January 23, 2024

5  out of  5 rating by TONY TOUCH
"I am so thankful for Daisy and Sergio that work with the State Farm team. For the first time in 25 years of having insurance coverage , I actually feel like I have a personal connection with two of the most knowledgeable and friendly staff members I have ever dealt with. I usually don’t leave reviews, but in this case, I thought I had to return the favor. Thank you very much For always being there, and having the time to answer all my questions. And thank you for the most affordable coverage in this horrific economy. You guys go above and beyond, and everyone needs to know about it!!!"
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Heidi Brady

January 19, 2024

5  out of  5 rating by Heidi Brady
"Always excellent service from every team member! Thank you!!"
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G M

January 17, 2024

5  out of  5 rating by G M
"I have had a very good experience working with this State Farm agency. Switched my auto insurance because the cost is better and I get more coverage..so hard to pass that up. Most of all, the agent Lauren Gomez, has been wonderful to work with. From the beginning, she spent the time & effort to make sure all the coverage was what we needed. The experience was such that I ended up setting up the three lines of Insurance. With all things considered, I highly recommend Lauren and this agency."
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Mitch Lunn

January 3, 2024

5  out of  5 rating by Mitch Lunn
"Stopped into her office and she and her team are very helpful."
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Stu Tatik

January 2, 2024

5  out of  5 rating by Stu Tatik
"Excellent State Farm Agency - great response time- Kevin Craig & Daisy are extremely helpful -"
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David Iaconelli

December 25, 2023

5  out of  5 rating by David Iaconelli
"Everything was so easy and the staff is extremely professional."
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Ed Falcone

December 13, 2023

5  out of  5 rating by Ed Falcone
"Awesome and efficient service. Keep up the great work Daisy Nino!"
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Taylor Mulligan

November 17, 2023

5  out of  5 rating by Taylor Mulligan
"Switching insurance companies has never been so easy! I saved a substantial amount of money and time by moving forward with State Farm (shout out to Kevin for making the process so easy). Once I decided to move forward, the process took less than 10 minutes and I was up and running with my new policy and had my old one cancelled. Highly recommend this company."
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Alejandro Rios

October 16, 2023

5  out of  5 rating by Alejandro Rios
"Today Saturday 14 I sold my vehicle gmc acadia ask to remove my vehicle and to take car of my changes and Sandy was able to help me so quickly I love the team very professional thank you sandy"
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Elkarpo

October 10, 2023

5  out of  5 rating by Elkarpo
"Great service, they really helped me to get the best deals"
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Jose Avila

October 6, 2023

5  out of  5 rating by Jose Avila
"I used Kevin Craig as my agent and he was a pleasure to work with. Very professional."
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Michael Wentworth

October 4, 2023

5  out of  5 rating by Michael Wentworth
"Great customer service Great people"
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Vladlena Kozlova

October 3, 2023

5  out of  5 rating by Vladlena Kozlova
"Thank you very much, Hallie, for helping me bringing my car insurance rate down! Your suggestion is deeply appreciated! 🙏"
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Zoya Volkova

October 3, 2023

5  out of  5 rating by Zoya Volkova
"Kelly Richards is amazing!!!!! A professional in his field!"
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MLB

August 23, 2023

5  out of  5 rating by MLB
"Hallie did a great job in dicussing our insurance needs and options and ultimately providing us with the insurance we needed. We really appreciate her professionalism and attention to detail."
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Bill Walter

August 17, 2023

5  out of  5 rating by Bill Walter
"Everyone has been professional, courteous and I would business again"
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Mark Turowicz

July 9, 2023

5  out of  5 rating by Mark Turowicz
"As a first time State Farm client, I can’t say enough about the quality of service and professionalism of Kevin Craig, who guided us through the process of switching the insurance provider for our cars to State Farm. Consistently helpful and available to talk to - great service."
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Caroll Espinoza

June 24, 2023

1  out of  5 rating by Caroll Espinoza
"Terrible atencion!! Desde que se fue Shakira, la atención en ese lugar cambió mucho, me han ocasionado más de un dolor de cabeza. No volveré a pedir servicio de seguro en ese lugar. En mi caso durante más de un mes cometieron error tras error. Pésimo servico."
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Jeff Harris

May 23, 2023

5  out of  5 rating by Jeff Harris
"I have been a State Farm customer for over 40 years and my parents before me were State Farm customers. I’ve had plenty of opportunities to work with different agents and agencies over the years. Never have I experienced service like this, 5 stars aren’t enough! I’m in the process of buying a condo and in need of homeowner’s insurance. Being from Illinois and unfamiliar with the difficulties of obtaining quality insurance in Florida I feel extremely lucky to be dealing with Kelly Richards State Farm. We have not yet closed and David continues to provide the most outstanding service I have ever experienced with an insurance agent. Jeff"
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J C

May 18, 2023

5  out of  5 rating by J C
"There’s a reason Kelly Richards’ team has so many great reviews. Her team is competent, timely and know their jobs. After Ian it’s hard to find affordable insurance (not doubled) which shows she’s not all about the money. She understands she is dealing with families who are getting screwed by higher, sometimes double, home insurance and higher inflation. My account representative was Lauren Gomez and every few days she would call me to let me know they found more discounts. She answered every email and called back every single time. She provided the type of customer service that is hard to find these days. There is no doubt in my mind she will one day have her own shop and keep climbing."