State Farm® Insurance Agent Kelly Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Khurrem Gold
June 4, 2026
"Absolutely wonderful customer service from Melissa! She never rushed me or pressured me to increase my auto or rental plans. She explained everything in simple terms, was a great listener, and made me feel confident in my coverage. I can’t recommend her enough. Thank you!"
"Thank you for sharing your experience with Melissa! We're glad to hear that she took the time to explain everything clearly and made you feel confident in your coverage. Your recommendation means a lot to us."
Suzanne Djusberg
June 4, 2026
"Great customer service!!! Kelly and her team are available and very helpful in finding the right insurance for my needs. I truly appreciate them."
"Thank you, Suzanne, for your kind words! We're glad to hear that Kelly and the team were able to assist you in finding the right insurance. Your appreciation means a lot to us."
Brennan Schmitz
June 2, 2026
"Lauren and Kelly made getting car insurance incredibly easy. They were friendly, knowledgeable, and took the time to answer all my questions. The whole process was smooth, and they helped me find the right coverage at a great value. I highly recommend them to anyone looking for excellent service from State Farm!"
Kelly Grannan
May 31, 2026
"Quick response. Good auto insurance policy prices"
"Thank you, Kelly, for your review! We're happy to hear you received a quick response and found our auto insurance rates competitive. We appreciate the opportunity to earn your business and are here whenever you need assistance."
Chuck Rupertus
May 26, 2026
"Could not have asked for a better experience acquiring auto and homeowners insurance Kevin Craig was awesome."
"Thank you, Chuck, for sharing your experience with us. We're glad to hear that Kevin Craig made acquiring your auto and homeowners insurance a great experience. We appreciate your feedback and your trust in our agency!"
Christine Sanders
May 16, 2026
"Just switched my auto insurance from Progressive to State Farm. Im so glad I did. Kevin Craig was the agent I talked to and made the switch quick and easy. He was very professional and informative. He walked me through everything and answered all my questions. I would highly recommend Kelly Richards State Farm and Kevin was the best."
"Christine, thank you for your kind review. We’re delighted to hear Kevin helped make your transition to State Farm smooth, informative, and comfortable from start to finish. Your recommendation and support truly mean a lot to us."
J B
May 14, 2026
"Sergio is knowledgeable, professional and personable. Highly recommended!!"
"Thank you for your kind words about Sergio. We're glad to hear that his knowledge and professionalism made a positive impact. Your recommendation means a lot to us. "
Sue S
May 5, 2026
"Great service, great pricing on auto insurance."
"Thank you, Sue, for your feedback! We're glad to hear that you found our service and auto insurance pricing to your satisfaction. If you need anything else, feel free to reach out."
Michelle Hall
April 29, 2026
"Veronica Perez was absolutely wonderful! She was kind, professional, and incredibly helpful throughout the entire process. She took the time to explain everything thoroughly, answered all of my questions, and made what could have been a stressful experience feel easy and seamless. Her warm personality and attention to detail truly stood out. I genuinely enjoyed working with her and am so happy I chose State Farm. Veronica is a true asset to the team, and I would highly recommend her to anyone looking for outstanding service."
"Thank you, Michelle, for sharing your experience with Veronica. It's great to hear how her professionalism and warm personality made the process smooth for you. We appreciate your recommendation and are glad you chose State Farm."
Jeffrey Throesch
April 28, 2026
"Kelly is very professional and very helpful with cancelling the the previous policy ."
"Thank you, Jeffrey, for your feedback. I'm glad to hear that Kelly was professional and helpful with your policy cancellation. We appreciate your support!"
Linda Adler
April 3, 2026
"We spoke with Kevin Craig and he was very helpful and professional. He provided us a fair quote and we went with him. I highly recommend him for Auto Insurance"
"Hello Linda, and thank you so much for this review! Welcome to State Farm. We sincerely appreciate your comments about our associate, Kevin! Thank you for your business. - Kelly"
Pat White
March 12, 2026
"These guys are great! Honest, straightforward and no nonsense. Just a great rate on our auto policies. (Basically cut our premiums in half for the same level of coverage as we had with the previous carrier.) Kevin handled everything quickly, efficiently and professionally. This is a woman owned company and I think that's a key reason they earned our business!"
"Hi Pat, welcome to the Kelly Richards State Farm Team. We are so happy to have earned your business and saved you money! Thank you for this review and your comments about Kevin. We appreciate you! - Kelly"
Yunet Garcia
March 9, 2026
"Muy buen trato , explican muy bien Me atendio Veronica Perez 100% recomendada."
"Hi Yunet, thank you so much for this review and recommendation! We are so glad Veronica was able to assist you with your insurance needs. Thank you for your business! - Kelly"
Susan
March 4, 2026
"Melissa was awesome to work with!! Great pricing and very professional!!"
"Susan, that you so much for this great review! We appreciate your comment about our associate, Melissa and are so happy to have been able to help you. - Kelly"
First Seguleh
March 3, 2026
"Kevin, is very professional and helpful. Buying car insurance has never been so easy! He informs you of what is available and proceeds to help you choose what is best for you."
"Thank you for your feedback! We're glad to hear that Kevin made the process of buying car insurance easy and informative for you. If you have any more questions or need further assistance, feel free to reach out. "
Joseph Schmidl
February 27, 2026
"Excellent customer service!"
"Thank you Joseph! We do stive for excellence so we are glad that came across. Thank you so much for leaving a review!"
Ron Boulais
February 20, 2026
"Melissa at State Farm was very helpful and explained all of my insurance options in detail. I saved a great deal of money and understood what my coverages were . I would highly recommend Mellisa at Kelly Richards State Farm."
"Thank you, Ron, for sharing your experience with Melissa at our agency. It's great to hear that she was able to help you understand your options and save money. We appreciate your recommendation!"
gary fox
February 20, 2026
"The staff are all helpful, if you need assistance or waiting on your agent , another agent doesn't mind getting up, and helping you with your needs and wants ,even though ,they are not your agent , ( another words , they are all on the same team , great staff ,very friendly and nice place to have your insurance) ,one more thing ,they have beautiful plants ,and arrangements at there office ,5 stars all the way ,"
"Thank you, Gary, for your kind words about our team and office environment. We're glad to hear that our staff's teamwork and the welcoming atmosphere made a positive impression on you. Your feedback is greatly appreciated. "
William Munks
February 18, 2026
"Melissa Puleo was most helpful"
"Thank you for your review William! We appreciate your comment about Melissa. We strive to provide great service and are glad to hear she was helpful to you. Thank you for your business! - Kelly "
SUE A Hedrick
February 13, 2026
"As a snow bird they are great working with me. All the staff is awesome when you talk to them. I’ve had State Farm for over 30 years and they’ve always been good to me."
"Sue, we are glad you are happy with the service you receive from our team! We sincerely appreciate you choosing us and State Farm for 30+ years! - Kelly"
Robert Stahl
February 12, 2026
"Easy and painless to switch to State Farm and save a lot of money on car insurance. Kevin Craig was a pleasure to deal with."
"Robert, we are so happy to have helped you with your car insurance and save you money in the process! Thank you for your comment about Kevin, and thank you for your business! - Kelly"
Adam Makos
February 11, 2026
"I've had outstanding customer service experiences resolving any billing questions/anything under the sun, thanks to Kelly's team, namely Kevin Craig and Melissa Puleo. Knowing they're looking out for you makes it easy to do business with State Farm."
"Thank you, Adam, for sharing your experience with us. We're glad to hear that Kevin and Melissa have been able to assist you with your billing questions and more. Your trust in our team means a lot. "
tricia
February 10, 2026
"Kevin was extremely helpful with my condo and auto new policies. I switched from Allstate to State Farm and saved some money. Kevin was patient and walked me through all phases of enrollment. Thank you for great service"
"Thank you, Tricia, for sharing your experience with Kevin. It's great to hear that he was able to assist you with your condo and auto policies and help you save money. We appreciate your trust in us."
Rosario Azzarelli
February 6, 2026
"Lauren Gomez was a pleasure to work with. She saved me money every month on my car insurance. I highly recommend her."
"Thank you, Rosario, for sharing your experience with Lauren. It's great to hear she was able to help you save on your car insurance. Your recommendation means a lot to us. "
TONY TOUCH
February 4, 2026
"I am so thankful for Daisy and Sergio that work with the State Farm team. For the first time in 25 years of having insurance coverage , I actually feel like I have a personal connection with two of the most knowledgeable and friendly staff members I have ever dealt with. I usually don’t leave reviews, but in this case, I thought I had to return the favor. Thank you very much For always being there, and having the time to answer all my questions. And thank you for the most affordable coverage in this horrific economy. You guys go above and beyond, and everyone needs to know about it!!!"
"Thank you, Tony, for your kind words! We're thrilled to have Daisy and Sergio on our team, providing knowledgeable and friendly service. We appreciate your support throughout the years!!"