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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark

March 17, 2025

5  out of  5
rating by Mark
"Outstanding outfit. Kevin Craig is my agent and he provides excellent customer service. He is extremely knowledgable and always super responsive. I highly recommend him."
We responded:
"Hi Mark, thank you so much for this great review and your comments about our associate, Kevin. We appreciate your business! - Kelly"
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William Ownbey

March 7, 2025

5  out of  5
rating by William Ownbey
"I recently changed from another company to Kelly Richards State Farm office. Kevin handled everything with such ease it was amazing especially in today’s time. I was slow to change but once I did the rate was less than expected. Great job Kevin and staff in the office!"
We responded:
"Thank you, William, for your fantastic review! We’re delighted to hear about your positive experience with Kevin and our team. It’s wonderful to know we surpassed your expectations. We truly appreciate your trust in us and look forward to serving you again in the future."
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Marios Karayannis

March 7, 2025

5  out of  5
rating by Marios Karayannis
"We live in Illinois and needed to secure auto insurance for a vehicle we were purchasing for our second home in Florida (literally while we were at the auto dealer). It took us less than 15 minutes on the phone to get a fair quote, obtain the insurance we needed and have a policy in place. The office has also followed up to make sure everything was in place and to our satisfaction. I would highly recommend this office for anyone's insurance needs."
We responded:
"Thank you, Marios, for your fantastic review and recommendation! We're delighted to know that our team was able to assist you effectively with your auto insurance needs in Florida. Your satisfaction is our top priority, and we truly appreciate your trust in us."
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Luis Acosta

January 31, 2025

5  out of  5
rating by Luis Acosta
"Daisy was wonderful to work with and very honest!"
We responded:
"Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that Daisy provided you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."
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Cesar Plata

January 31, 2025

5  out of  5
rating by Cesar Plata
"Lauren Gomez she is an excellent agent and help us with all our inquiries.🙂"
We responded:
"Cesar- thank you for your review and comments about our associate, Lauren! We sincerely appreciate your business! - Kelly"
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Scott Brennan

January 14, 2025

5  out of  5
rating by Scott Brennan
"I moved my auto policy to Kelly Richards, State Farm. Lauren Gomez was very helpful and friendly. She answered all my questions and concerns and moving my policy over. She was very patient and detailed and explaining everything to me .Highly recommended."
We responded:
"Scott, we appreciate you for taking the time to share your positive experience with our associate, Lauren. We are delighted to hear she helped you with your car insurance and provided the exceptional service you deserve! Your recommendation means so much to us. - Kelly"
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Jeffrey Alty

December 20, 2024

5  out of  5
rating by Jeffrey Alty
"I worked with Kevin at Kelly Richards State farm insurance agency. He saved me money on my monthly payment and provided significantly better coverage. I highly recommend this team to anyone."
We responded:
"Great news Jeffrey! Getting great coverage is so important but even better when we save you money! Thanks for the recommendation and the shout out to our team member, Kevin. - Kelly"
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Richard Rubin

December 12, 2024

5  out of  5
rating by Richard Rubin
"I had been literally abandoned by Farmers who is no longer providing homeowners insurance in Florida. The prior agent I dealt with for a few years (my wife and I are very loyal and easy to deal with types) offered no assistance with obtaining replacement coverage and this caused me to embark upon the most frustrating process. I came close to dealing with one of several faceless providers. Luckily, I stumbled upon Kevin Craig who works for The Kelly Richard’s Agency, a State Farm neighborhood operation. They are located conveniently in the Logan Landings shopping center where Logan Boulevard meets Immokalee Road (Sprouts is the anchor tenant). What a friendly, professional and accommodating business this is and Kevin exemplifies this. He saved us a considerable amount of money for better coverage by bundling our home and auto policy (was with Allstate). He even took the time to phone Farners with me to make sure that I could avoid them taking the next annual premium from our checking account. He pointed out that we are entitled to a month premium credit which will now be returned to us. He then emailed Allstate a copy of our coverage which they required before they could cancel the imminent automatic withdrawal by them from our checking account. I took this amount of time for this review because of how special he is and due to the enormous value and relief we feel!"
We responded:
"Richard, thank you so much for taking the time to leave us such a kind and genuine review. We're thrilled to hear about your positive experience with our team. It's our goal to provide exceptional service and peace of mind. We appreciate your trust and look forward to serving you and your wife's home and auto insurance for many years to come."
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Dorian Mendez Quiton

December 11, 2024

5  out of  5
rating by Dorian Mendez Quiton
"Setting up my new auto policy was really easy! They were very polite, non-pushy and emphatic. Special shout out to Lauren Gomez!"
We responded:
"Hi Dorian! We are happy to have helped with your auto insurance and appreciate your business! Thank you for the shout out to Lauren :)- Kelly"
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James Obremski

December 4, 2024

5  out of  5
rating by James Obremski
"This State Farm agency is very responsive, forthright, and most of all, highly competitive on their quotes, particularly when bundling home and auto policies. Very pleased working with Daisy, she's great!!"
We responded:
"James, thank you so much for your review and comments about working with daisy. We are happy we were able to help you with your home and auto insurance! Thank you so much for your business- Kelly"
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Magnolia Gonzalez hidalgo

November 1, 2024

5  out of  5
rating by Magnolia Gonzalez hidalgo
"Excelente, la atención y profesionalidad."
We responded:
"Thank you, Magnolia, for your kind words!"
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Stephanie Garrett

October 29, 2024

5  out of  5
rating by Stephanie Garrett
"Kevin saved us thousands on our homeowners, umbrella and auto insurance. His attention to detail and responsiveness made the process easy and seamless."
We responded:
"Stephanie, I am so glad we were able to save you so much money on your insurance needs. Thank you too for your comments about our agent, Kevin. Welcome aboard! - Kelly "
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Erick Sonne

October 14, 2024

5  out of  5
rating by Erick Sonne
"Excellent service by Kevin. Made it very easy to transition and save."
We responded:
"Thank you, Erick, for your kind words! We're thrilled to hear that Kevin made your transition smooth and helped you save. Your satisfaction is our priority, and we appreciate your trust in our services."
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Stig Berglund

October 8, 2024

5  out of  5
rating by Stig Berglund
"Erin is always very helpful and efficient."
We responded:
"Thank you for your kind words about Erin. We're thrilled to hear that she has been helpful and efficient in assisting you. Your satisfaction is our top priority, and we appreciate your feedback."
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Paul S

October 3, 2024

5  out of  5
rating by Paul S
"Knowledgeable, friendly, organized and thorough. Great communication and I was able to secure very competitive rates."
We responded:
"Paul, we are so happy you got both great rates and service! Thank you for your business. - Kelly"
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lizzy gonzalo

August 25, 2024

5  out of  5
rating by lizzy gonzalo
"Kevin is always very responsive and helpful. Very easy to find what you’re looking for and get answers to your questions."
We responded:
"Thank you, Lizzy, for your kind words about Kevin. We're delighted to hear that he has been responsive and helpful in addressing your needs. Your satisfaction is our priority, and we appreciate your positive feedback."
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Phoebee Jean-Jacques

August 14, 2024

5  out of  5
rating by Phoebee Jean-Jacques
"Kevin at Statefarm was incredibly efficient and professional in assisting me with switching my insurance. He made the process smooth and stress-free, explaining everything clearly and ensuring I got the best coverage for my needs. I highly recommend his services to anyone looking for top-notch customer support."
We responded:
"Thank you, Phoebee, for your kind words about Kevin. We're delighted to hear that he made your insurance switch smooth and stress-free. Your recommendation means a lot to us, and we appreciate your trust in our services."
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Bob Schweigert

July 17, 2024

5  out of  5
rating by Bob Schweigert
"I’m a relatively new account in the Kelly Richards State Farm Agency (however, i’ve been a State Farm insured for 55 years). I have been very impressed with the professionalism of Kelly and her entire staff, particularly Kevin Craig. Kevin and I have add to make numerous calls to my bank to get my insurance esgrow account squared away. He also had to make several calls to my payment plan folks to get that account corrected. As a long time insured and also a former employee of this company, I would highly recommend this Agency if you are in the market for a new insurance home."
We responded:
"Thank you, Bob, for your kind words and recommendation. We're thrilled to hear about your positive experience with Kelly, Kevin, and our team. Your satisfaction is our priority, and we appreciate your trust in us. Welcome to our agency!"
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Jeff Hons

June 27, 2024

5  out of  5
rating by Jeff Hons
"I'm giving 5 stars to State Farm due to Kevin Craig. Kevin is our agent and the best we have ever had. He is right on everything and is a pleasure to work with. He is a great communicator. Thanks Kevin"
We responded:
"Thank you for the kind words, Jeff! We are thrilled to hear about your positive experience with Kevin. We appreciate your feedback and look forward to continuing to provide excellent service."
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Jeffrey Lentz

June 21, 2024

5  out of  5
rating by Jeffrey Lentz
"Great service by Kelli and Kevin. Saved us on both our auto and home insurance. Nice people to work with."
We responded:
"Thank you for your kind words, Jeffrey! We're thrilled to hear that Kelli and Kevin were able to assist you with your auto and home insurance needs. We appreciate your feedback and look forward to continuing to provide great service."
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Ryan Stoumbaugh

May 10, 2024

5  out of  5
rating by Ryan Stoumbaugh
"Kevin was extremely helpful! Thank you!"
We responded:
"Thank you for your kind words, Ryan! We're glad Kevin was able to assist you."
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Jim McDonnell

April 19, 2024

5  out of  5
rating by Jim McDonnell
"Kevin was fantastic and met/exceeded all my needs"
We responded:
"Thank you for the kind words, Jim! We are thrilled to hear that Kevin provided exceptional service and met all your needs."
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Helen Bendyk

March 29, 2024

5  out of  5
rating by Helen Bendyk
"Lauren was very responsive, and knowledgeable. “ Piece of cake”!"
We responded:
"Thank you for your kind words, Helen! We're thrilled to hear that Lauren provided you with excellent service."
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Kathy Ryan

March 27, 2024

5  out of  5
rating by Kathy Ryan
"The agents in this office are extremely helpful, kind and courteous. Lauren was fantastic and answers all my questions."
We responded:
"Thank you for your kind words, Kathy! We're thrilled to hear about your positive experience with Lauren. Our team is dedicated to providing excellent service and answering all your questions. We appreciate your feedback!"
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Brooks Applegate

February 29, 2024

5  out of  5
rating by Brooks Applegate
"Erin and Daisy were quick, professional, and friendly in getting me a great rate on car insurance."
We responded:
"Thank you for your kind words, Brooks! We're glad Erin and Daisy were able to provide you with excellent service and a great rate on your auto insurance."