State Farm® Insurance Agent Kelly Richards

"Excellent experience, my price went down, I'm very happy with my new policy"

"My husband and I purchased our insurance from the agency this past summer. Kelly and Shikira were so easy to work with. They both went above and beyond the usual client relationship. They were extremely courteous, helpful and easy to talk to about our needs. I would recommend to anyone."

"Fallon was beyond helpful in getting me a much better plan and cheaper. She made sure that this plan worked for me and can’t say how amazing she was!"

"Hallie was amazing to work with! She took her time to explain everything and help me choose the right coverage."

"Good service"

"I've used State Farm for almost 20 years, and Kelly Richard's has the best agency and staff. Special shoutout to Hallie and Fallon for always being so responsive and helpful for anything we need. Highly recommend them!"

"Wonderful customer service. Hallie made the process smooth and simple!! Thank you!!"

"It is always a pleasure to work with a professional coherently working team. Shakira not only responded promptly to my inquiry, she also arranged a great budget deal for my combined car and rental insurance. Highly recommended!"

"First of all, State Farm gave me a really good quote, at that moment I was paying my insurance which is 3x more expensive. Shakira was the one who helped me with my transition from my old insurance company to State Farm. She was so patient and nice to go into details and explain to me some positions in the insurance coverage. I would really recommend Shakira in Kelly Richards - State Farm. Thanks, Olga"

"As a seasonal resident from Europe my car sits idle in the garage for 7 months of the year. I got great service from Kelly & Fallon in setting up and maintaining the insurance so the cost is minimised when we are not in USA. Much more empathetic than other agents."

"Amazing and excellent costumer service. Paola is very efficient. I recently bought a new vehicle and she has been helping me with the process. Recommend!!"

"Kelly and her team have a true sense of an attention to detail. They are thorough, timely, and courteous. The take care of their customer's needs!!!"

"I recently moved from NJ and this office has been amazing in handling my new home and car insurance. Shakira was excellent in coordinating a smooth process for us and we are very happy to be working with them!"

"We are so grateful we found this office just over a year ago. Hallie and Fallon have been just absolutely amazing. From putting our policies together to helping us with a recent claim. With one phone call they made sure we were taken care of quickly and efficiently. Can not say enough about their stellar customer service!!"

"Good Team! Thank you so much Shakira You always help me God Bless you🥰😍😍😍😍😍"

"Knowledgeable, efficient, and courteous."

"We recently moved to Florida and insurance here is very confusing. Hallie did a wonderful job explaining things and helping us thru the process. Answered all my questions. And her response time was very quick. Highly recommend"

"Shakira was friendly, efficient and had our quote and policy ready in minutes. We couldn't have asked for better service."

"I would like to thank the entire team of Kelly Richards's office specially Shakira. I have had my 2 cars insurance policies with them for a while. I recently added homeowners’ insurance and the discount is impressive. Shakira have been very helpful; she has clarified all the questions I have had. I am very pleased with this team in general."

"There’s typically not much to enjoy about buying insurance. But this office is so pleasant and Shakira made things so easy it was great!!"

"Kelly and Fallon worked so hard to get my claim through when my car needed repairs right after hurricane Ian. I appreciate them so much! They are definitely the best!"

"Insurance needs are well represented in the Naples area by the Kelly Richard’s State Farm Agency. As a second home owner in Naples, I searched for an agency that can address my needs. Fortunately I walked into this agency and meet with Kevin who I found very professional and responsive. Extremely satisfied with the experience."

"We enjoyed working w/Kevin C very much. He was friendly, professional and helpful."