State Farm® Insurance Agent Kelly Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cara Summit
July 15, 2025
5
out of
5
rating by Cara Summit
"When we needed to add a vehicle to our policy, Veronica from Kelly Richard's State Farm was awesome! She was friendly and knowledgeable and worked quickly to get our insurance binder to the dealership so we could drive our new car home that day. Thanks!"
Afshin Khaiser
July 14, 2025
1
out of
5
rating by Afshin Khaiser
"have been a loyal State Farm customer for approximately 30 years. After relocating to Naples, FL, I was approached by this agent to manage my policies. Unfortunately, my experience has been extremely disappointing. The office has repeatedly failed to properly cancel coverages, resulting in overcharges and unnecessary complications when attempting to recover the funds. In some cases, clearly canceled policies were reinstated, leading to additional charges. Unless you have the time and patience to constantly monitor your account, I would strongly recommend seeking a different agent. 0/10"
Christina Cunningham
July 11, 2025
5
out of
5
rating by Christina Cunningham
"Kevin Craig from Kelly Richards State Farm Agency was wonderful. He was knowledgeable and efficient and courteous and saved me money. He made the process easy. I’m very grateful."
We responded:
"Thank you, Christina, for your feedback! It's great to hear that Kevin was able to assist you efficiently and help you save money. We appreciate your support and look forward to serving you in the future."
Marilyn Froelke
July 8, 2025
5
out of
5
rating by Marilyn Froelke
"I worked with Kevin at Kelly Richard’s State Farm and he was great! Super easy to transfer our policy from MN to FL and the rate didn’t go up that much! I highly recommend him!"
We responded:
"Thank you, Marilyn, for your feedback! We're glad Kevin made your policy transfer smooth and that you're satisfied with the rate. Your recommendation means a lot to us."
Chuck Nannini
July 7, 2025
5
out of
5
rating by Chuck Nannini
"Kevin was very well spoken and very helpful on getting a great quote for my truck. If y'all need insurance, please consider Kevin."
We responded:
"Thank you, Chuck, for your feedback! We're glad to hear that Kevin was able to assist you with a great quote for your truck. If you have any more questions or need further assistance, feel free to reach out."
Carlos Arreaga
June 13, 2025
5
out of
5
rating by Carlos Arreaga
"Very nice with veronica y Daisy"
We responded:
"Thank you, Carlos, for sharing your positive experience with Veronica and Daisy. We're glad to hear they were able to assist you effectively. If you need anything else, feel free to reach out."
Darren Davis
June 12, 2025
5
out of
5
rating by Darren Davis
"My agent Kevin Craig did a terrific job handling my new policy! He ansered all of my questions, provided necessay input and povided comfort in my decsions."
We responded:
"Darren, thank you so much for this great review and for your comments about Kevin. Welcome aboard, we are happy to have your business!- Kelly"
Dennis Browner
June 10, 2025
5
out of
5
rating by Dennis Browner
"I insure a lot of things in a lot of states over a lot of time and can say that Kelly Richards is one of the very best out there!"
We responded:
"Thank you, Dennis, for your kind words and for trusting us with your insurance needs across multiple states. It's great to hear that you consider Kelly Richards among the best. We look forward to continuing to support you. Take care!"
Patti Pereira
June 10, 2025
5
out of
5
rating by Patti Pereira
"Kelly was extremely efficient and thorough. She answered all of my questions and made me feel like I was in great hands."
We responded:
"Thank you, Patti, for your kind words and for sharing your experience. It's great to hear that we were able to assist you efficiently and thoroughly. We appreciate your feedback and look forward to serving you again."
Caitlin Robinson
June 9, 2025
5
out of
5
rating by Caitlin Robinson
"Both Erin and David were great during an insurance issue."
We responded:
"Caitlin- we are so happy you got the help you needed and left a review for David and Erin's work! Thank you for your business! - Kelly"
Rich Etzkorn
June 6, 2025
5
out of
5
rating by Rich Etzkorn
"Just moved to Naples. Kevin Craig in this office is excellent!"
We responded:
"Thank you, Rich, for your kind words and for choosing our office in Naples! We're thrilled to hear that Kevin has made a positive impression. If you need any assistance as you settle in, feel free to reach out."
Maxine Rachelle
June 2, 2025
5
out of
5
rating by Maxine Rachelle
"Just had another great experience with Veronica. Always helpful and assured. Always helping with discounts. Highly recommend."
We responded:
"Thank you, Maxine, for sharing your experience with Veronica. We're glad to hear she was helpful and assured during your visit. Your recommendation means a lot to us."
Ron Khosla
May 20, 2025
5
out of
5
rating by Ron Khosla
"Kevin was great! Very efficient, far better price than we were paying, patient, competent person. Grateful for the help!"
We responded:
"Thank you, Ron, for sharing your experience with us! We're glad to hear that Kevin was able to assist you efficiently and provide a better price. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Ginamarie Buzzeo
May 10, 2025
5
out of
5
rating by Ginamarie Buzzeo
"Kevin is wonderful to deal with. Very helpful and very quick to respond to resolve any questions or issues I have. I am very happy I switched my auto insurance to State Farm. I saved over $150.00 dollars from my prior insurance company. Would highly recommend!"
We responded:
"Hi Ginamarie, we are so happy to have saved you money on your auto insurance, and that you got such good service from Kevin :) thank you so much for the review! - Kelly"
Stephen Alderman
April 28, 2025
5
out of
5
rating by Stephen Alderman
"Kelly Richards State Farm office is phenomenal! Kevin Craig was amazing to work with. All of my questions were answered immediately and very professionally. Not to mention the savings on auto insurance were greatly appreciated. Thank you so much Kevin and Kelly Richards and the rest of the staff."
We responded:
"Stephen, thank you so much for the nice review! We are delighted to hear how happy you are with Kevin's service, and that we were able to save you money on your auto insurance. We are grateful for the opportunity to serve you! - Kelly"
George Plotner
April 24, 2025
5
out of
5
rating by George Plotner
"Met Kevin Craig today at State Farm Insurance re. obtaining quotes for auto, home, and jewelry insurance. Kevin spent a good amount of time with me on the phone, obtained info from me re. policy requirements and provided quotes immediately. Kevin very knowledgeable and customer friendly. Highly recommend you give him a call."
We responded:
"George, thank you for the great review and your comments about our associate, Kevin. He really works to provide great service so we are glad that was noticed! We sincerely appreciate your business.- Kelly"
Ann Olson
April 22, 2025
5
out of
5
rating by Ann Olson
"Very efficient, courteous, and quick to respond. A pleaure doing business with Kevin Craig."
We responded:
"Thank you, Ann, for your kind words and the excellent rating! We're thrilled to hear that Kevin provided you with efficient and courteous service. We look forward to continuing to serve your insurance needs."
James Kline
April 9, 2025
5
out of
5
rating by James Kline
"I worked with Daisy who was extremely professional and other contacts were always helpful. They are always looking out for the customer."
We responded:
"Thank you, James! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence. "
Paul Danaher
April 7, 2025
5
out of
5
rating by Paul Danaher
"I just became a new customer. The process was extremely simple and their service and follow through was outstanding! I am very pleased with this agency."
We responded:
"Thank you so much for the fantastic review, Paul! It truly means the world to us to know that we made your experience a memorable one."
Joseph Monastiero
April 1, 2025
5
out of
5
rating by Joseph Monastiero
"The team has been amazing and Kelly has just done a perfect job from start to finish!! They are always on top of requests and help right away! Oh!! and Sergio has been amazing as well!"
We responded:
"Thank you so much, Joseph, for your wonderful feedback! We're thrilled to hear that you had a great experience with Kelly and the team, including Sergio. We look forward to continuing to provide you with excellent service."
Ricky Brenton
March 28, 2025
5
out of
5
rating by Ricky Brenton
"Kelly Richards has a nice group of competent agents and does her best to help you when you are in need. Ricky"
We responded:
"Thank you, Ricky, for your kind words and the perfect rating! We're thrilled to hear that you find our team competent and helpful. We're always here to assist you whenever you need us."
Jake Tuyls
March 27, 2025
5
out of
5
rating by Jake Tuyls
"Veronica and Erin did an amazing job and made insuring my new vehicle a pain-free process."
We responded:
"Thank you, Jake, for your kind words! We're thrilled to hear that Veronica and Erin made the process smooth and easy for you. We appreciate your trust in us and look forward to assisting you in the future."
Bob Perkins
March 26, 2025
5
out of
5
rating by Bob Perkins
"Lauren Gomez made the process of registering my car in Florida very easy. Whe was very professional, well-versed in insurance needs and a pleasure to work with!"
We responded:
"Thank you, Bob, for your fantastic feedback! We're delighted to know that Lauren made your car registration process in Florida seamless and enjoyable. We appreciate your trust in us and look forward to helping you with any future insurance needs."
Thomas Youts
March 24, 2025
5
out of
5
rating by Thomas Youts
"I had been over paying for car insurance and their agent got me and my fiance great deal on car and life insurance. Thanks Kevin!"
We responded:
"Thank you, Thomas, for sharing your experience! We're thrilled to hear that Kevin was able to help you and your fiancé find a great deal on your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
Julie Becerra
March 24, 2025
5
out of
5
rating by Julie Becerra
"Always efficient and pleasant. Glad I found this office."
We responded:
"Thanks so much Julie! We are also glad to be able to work with you!- Kelly"